Conference Proceedings
Extended Abstracts
CHI 2010 Extended Abstracts
Case Studies
| Call Centers | ||
| Ontology
Models for Interaction Design: Case Study of Online Support (Page
4525) Keith A. Butler, University of Washington Ann J. Hunt, Primal Fusion John Muehleisen, Microsoft Jiajie Zhang, University of Texas at Houston Beth Huffer, Sumaria Systems |
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| The
Fulfillment of User Needs and the Course of Time in Field Investigation (Page
4541) Claudia Nass, Daniel Kerkow, Jessica Jung, Fraunhofer Institute for Experimental Software Engineering |
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| Using
"Rapid Experimentation" to Inform Customer Service Experience
Design (Page 4553) Soni Meckem, Cisco Systems, Inc. Jennifer Lee Carlson, Tec-Ed Inc. |
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| Language 2.0 | ||
| Visualizing
Language Use in Team Conversations: Designing Through Theory,
Experiments, and Iterations (Page
4567) Gilly Leshed, Dan Cosley, Cornell University Jeffrey T. Hancock, Cornell University Geri Gay, Cornell University |
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| Medical Exploration | (Return to Top) | |
| Rehabilitation
Centred Design (Page
4583) Madeline Balaam, University of Sussex Stefan Rennick Egglestone, Nottingham University Ann-Marie Hughes, University of Southampton Thomas Nind, University of Dundee Anna Wilkinson, Sheffield Hallam University Eric Harris, Lesley Axelrod, University of Sussex Geraldine Fitzpatrick, Vienna Technical University |
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| Tagging | ||
| Best
of Both Worlds: Improving Gmail Labels with the Affordances of
Folders (Page 4587) Kerry Rodden, Michael Leggett, Google |
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| Software and Methods | (Return to Top) | |
| Needs
Analysis: The Case of Flexible Constraints and Mutable Boundaries (Page
4597) Dorrit Billman, San Jose State University & NASA Ames Research Center Michael Feary, NASA Ames Research Center Debra Schreckengost, TRACLabs Lance Sherry, Center for Air Transportation Systems Research |
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| Challenges
of Software Recontextualization: Lessons Learned (Page
4613) Monique Janneck, University of Hamburg |
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| Bang a Table | ||
| Using
Metaphors to Create a Natural User Interface for Microsoft Surface (Page
4629) Kay Hofmeester, Dennis Wixon, Microsoft Surface |
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| Interactions in the World | (Return to Top) | |
| Case
Study — Designing an Advanced Visualization System for Geological
Core Drilling Expeditions (Page
4645) Yu-Chung Chen, Sangyoon Lee, HyeJung Hur, Jason Leigh, Andrew Johnson, Luc Renambot, University of Illinois at Chicago |
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| Tools Affecting the Enterprise | ||
| Factors
Impeding Wiki Use in the Enterprise: A Case Study (Page
4661) Lester J. Holtzblatt, Laurie E. Damianos, Daniel Weiss, The MITRE Corporation |
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| On the Phone | (Return to Top) | |
| Contacts
3.0: Bringing Together Research and Design Teams to Reinvent the
Phonebook (Page 4677) Frank R. Bentley, JoEllen Kames, Rafiq Ahmed, Rhiannon Sterling Zivin, Lauren Schwendimann, Motorola Mobile Devices |
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| Usability Methods and New Domains | ||
| Concept
Mapping in Agile Usability: A Case Study (Page
4691) Jeremy T. Barksdale, D. Scott McCrickard, Virginia Polytechnic Institute and State University |
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| Session: Cooking, Classrooms, and Craft | (Return to Top) | |
| Designing
a Pen-Based Flashcard Application to Support Classroom Learning
Environment (Page 4695) YoungJoo Jeong, Ananda Gunawardena, Kenneth R. Koedinger, Carnegie Mellon University |
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| Finding Your Mojo and Doing Some | ||
| A
Novel Way to Conduct Human Studies and Do Some Good (Page
4699) Pradeep Buddharaju, Yuichi Fujiki, Ioannis Pavlidis, University of Houston Ergun Akleman, Texas A&M University |
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| More
Than a Feeling: Understanding the Desirability Factor in User
Experience (Page 4703) Carol M. Barnum, Laura A. Palmer, Southern Polytechnic State University |
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| Software Understanding and Maintenance | (Return to Top) | |
| "Fit
and Finish" Using a Bug Tracking System — Challenges and Recommendations (Page
4717) Yossi Avnon, Scott L. Boggan, Microsoft, Inc. |
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| Users and Attention on the Web | ||
| The
Mystique of Numbers: Belief in Quantitative Approaches to Segmentation
and Persona Development (Page
4721) David A. Siegel, Dray & Associates, Inc. |
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| Automating
UI Guidelines Verification by Leveraging Pattern Based UI and
Model Based Development (Page
4733) Satya Viswanathan, Johan Christiaan Peters, SAP AG |
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| Going to the Mall—Shopping and Product Design | (Return to Top) | |
| Snap
and Match: A Case Study of Virtual Color Cosmetics Consultation (Page
4743) Jhilmil Jain, Nina Bhatti, Hewlett Packard Laboratories |
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